PRIVACY POLICY

Effective Date: Created April 2025

Thank you for visiting our website! We care about your privacy and want you to feel confident about how we handle your information. This Privacy Policy explains what information we collect, how we use it, and your choices regarding your personal data.

What Information We Collect
When you interact with our website, we may collect certain types of information:

Personal Information: This includes your name, email address, phone number, shipping and billing address, and details related to your order when you place an order or fill out a form.
Payment Information: Payments are processed securely through our payment provider. We do not store your full credit card information.
Website Usage Data: We may use cookies and similar tracking technologies to understand how visitors use our website. This helps us improve your experience.

How We Use Your Information

We use the information you provide to:

Process and ship your orders
Respond to your questions or requests
Send order confirmations and updates
Improve our website and customer service
Send occasional promotional emails, if you’ve opted in

We will never sell your personal information to third parties.

How We Share Your Information

We only share your information when necessary to provide our services, such as:

Shipping partners to deliver your products
Payment processors to complete your transaction
Service providers that help us run our website or send emails

Any third party we work with is required to protect your data and only use it for the purpose intended.

Your Choices

You can unsubscribe from marketing emails at any time by clicking the "unsubscribe" link in the email.
You can also manage or block cookies through your browser settings.

How We Protect Your Information

We use secure technologies and follow best practices to keep your information safe, including:

SSL encryption for secure communication
Restricted access to sensitive data
Secure third-party payment processing

Children’s Privacy

Our website is not intended for children under 13, and we do not knowingly collect personal information from anyone in that age group.

Changes to This Policy

We may update this Privacy Policy from time to time. If we make significant changes, we’ll post a clear notice on our site. The latest version will always include the effective date at the top.

Contact Us

If you have any questions about this Privacy Policy or how your data is used, you can reach us at:

Grove Cedar
Email: info@grovecedar.com
Phone: 604-530-1720
Address: 23895 Fraser Hwy, Langley, BC V2Z 2K5